Wednesday, May 23, 2012
Set Clear Expectations
It's important to meet with your Gen Y employees and set expectations early on in the employment relationship. Many managers just assume that Gen Y is familiar with the corporate rules. This is not necessarily true and Gen Y has different interpretations of those rules. Some important areas to clarify up front include:
In a recent survey conducted by my company, over 58% of Gen Y rated flexibility as extremely important or very important to them. While I realize, it is not always possible to offer flexibility, you should attempt to where you can. Gen Y is involved in many activities outside of the workplace and values the concept of flexible working arrangements. Be willing to discuss options with your interns and agree upon what you can accommodate.
Leverage Their Strengths
Like all generations, Gen Y's have many positive attributes that they bring to the workplace. To get the most from this generation, find ways to leverage their strengths. Provide them with projects and assignments where they can add value. Gen Y's enter the workplace excited, passionate and with lots of great ideas. If you can find ways to utilize their skills and channel their energy, you will experience positive and productive results.
Show Them Respect
This sounds so basic but it is not. Frequently, Gen Y's complain about being treated as their managers child rather than their employee. They also feel they are chastised because they are viewed as having limited experience as compared to other employees. Gen Y tends to ask a lot of questions and challenge the status quo. This was encouraged while they were growing up both at home and in school. Resist the urge to brush them off because of their age and show them the respect that everyone deserves.
Communicate, Communicate, Communicate
Never underestimate the power of communication. As mentioned earlier, Gen Y relies heavily on technology to communicate. They keep in touch with literally hundreds of contacts on a daily basis. Because of the way they use technology, they often assume that this is the preferred method for everyone. Share your expectations of when you want to discuss issues face-to-face and when it is appropriate to use technology. It doesn't hurt to be proactive and establish communication guidelines early in the relationship. This will help to avoid miscommunications down the road.
Managing Gen Y doesn't have to be as difficult as some make it out to be. The key is to set clear expectations and establish open lines of communication. Follow these tips for a positive experience with your Gen Y employees. They will be the future leaders of the business world someday. Let's take the time now to foster their success.
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- Celebrate Differences in the Workplace
- Leading with Empathy
- Finding Strengths in Others
- What Every Person Wants: RESPECT
- Managing Gen Y Interns: Five Helpful Tips
- Baby Boomers (3)
- Business Issues (12)
- Communication (19)
- Employment (11)
- flexible work arrangements (2)
- Generation X (3)
- Generation Y (3)
- Generations (12)
- Job Hunting (1)
- Leadership (12)
- Manager Tips (16)
- Performance (5)
- Performance Reviews (3)
- Reduce Stress (2)
- Teamwork (3)
- Traditionalists (3)
- Women (1)
K HR Solutions President Kim Huggins helps transform individuals and corporate work groups into effective leaders and results-oriented teams. Kim’s thought-provoking services and programs are custom-designed to meet your needs. Kim is also a nationally recognized trainer and speaker on the topic of Understanding Generations.